
Equity Trust
Equity Trust Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Equity Trust has 1.3 star rating based on 27 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Boo.
Cons: Lack of customer service, Serious mistakes and lack of customer service, No service provided.Recent recommendations regarding this business are as follows: "Don’t try to call them", "Don't do anything until you know the truth about the account !", "not from equity", "Go somehwere else", "Pissed consumer worked for me, when my initial request of Equity Institutional was unanswered.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Equity Trust has 1.3 star rating based on 27 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Boo.
Cons: Lack of customer service, Serious mistakes and lack of customer service, No service provided.Recent recommendations regarding this business are as follows: "Don’t try to call them", "Don't do anything until you know the truth about the account !", "not from equity", "Go somehwere else", "Pissed consumer worked for me, when my initial request of Equity Institutional was unanswered.".
Most users ask Equity Trust for the refund as a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews


This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Value and distribution
When I called I received a voice mail with options to be connected to the correct area. When I did so, the call went back to the original mail. ThisHappened several times so I gave up.
I keep getting voice mail instructions over and over with no results
This site is one of the
Most frustrating sites I have dealt with! N
User's recommendation: Don’t try to call them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Equal trust
I really don't know Was this I have nog !are no accounts
Someone is I dent the *** my case and I'm considered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo I have an account with the name Johannes...
Do I have an account with the name Johannes Antonius Struijlaart Acc.number 510********. I like to check this.
EQUITY TRUST BANK AND FINANCE GROUP INT Foreign Remittance Department 24Hours Online-Banking Service Our ref: 0xfind-12-0531 Payment file: GB/Don/2024. Payment Amount :( $2,500,000.00 USD ) Note: Mr. Johannes Antonius Struijlaart, We want you to know that your fund is due to demurrage and this is what we had tried to solve all day because now it has exceeded per week listed since your Grant transfer and in line with the guidelines of the International monitory funds Agencies, a transfer is not permitted to remain pending over a period of 28 days. As it is now, you are liable to pay for the cost before the Swift MT Clearance Code can be released to you to finish your fund transfer into your bank account.
Be informed that if you did not pay for the demurrage charges, the fund that was transferred a few weeks ago will not reflect in your account and will remain pending. Before I begin, this is all your fault! yes! If you made everything very quickly all demurrage (delay) costs would not have been conceived.
Demurrage is a charge which continues to improve, in general, to send or receive money as a result of funds for the transfer is subject to a stop long the period was on the bill before transfer to the recipient for their own picking up. The longer the period of funds (Due to transfer) remain in the account, the more expensive is the amount that must be paid, you required to pay the sum of $1,800.00 USD for the delay charge. This means that Once the fee is sent today, the Ministry of Finance will immediately instruct Monetary Commission Clearance Agencies to release Swift MT Code to you. Look forward to your prompt response.
Yours sincerely Head of the transmission department.
Thank you for banking with us. Accountant.Tom Joseph (Foreign Operations Department.) International Banking Division
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel rollover
I was lied to about not getting any penalties or fees for the rollover by the representative of your company !
- Boo
- Boo
Preferred solution: Apology
User's recommendation: Don't do anything until you know the truth about the account !
Please check this account
Please contact the owner account.
He tell me is SonheungMin account.
If he is not real SonheungMin. 123456****123456
Equity trust holding my metals
been trying to close my account ,was told there is a 30.000.00 discrepancy, its. been there for a year, yet no one said anything till I wanted to close, there has been an unsettled amount of 28.927.00 since the account was opened a year ago, now my metals are being held hostage equity is terrable for there mistakes, no phone calls returned , any help.? Scott
Preferred solution: Full refund
User's recommendation: not from equity
They happily take your money, then disappear...
We've been trying to close out my mother's estate and neither us, or our estate manager have been able to get a hold of anyone to do so. This has been going on for OVER 9 months... These guys are CROOKS!
User's recommendation: Go somehwere else
Sometimes hard to get answers
I went on their website and couldn't find the required minimum distribution information for 2023, so I sent them an email. They only sent me a automated responded that they received it, but never provided the information I wanted.
Apparently, Pissed consumer works because after notifying you, I got the information pretty quickly. Thank you.
User's recommendation: Pissed consumer worked for me, when my initial request of Equity Institutional was unanswered.
Can't get ahold of anyone to talk to them about our account.
I called the customer service number online and have been on hold for more than 30 minutes. I need to talk to someone about my account.
- Customer service needs help
Preferred solution: I would like to talk to someone.
There is no customer service, no one ever answers the phone
Equity Trust has no one manning their phone system that has any idea of what is going on there with my account. They are
Preferred solution: I have foreign currency sitting in a vault there. I would like the currency pulled out of the vault, placed in an envelope addressed to me at my home address, and mailed to me with a tracking number
User's recommendation: Avoid them
Something amiss
Invested 25,000.00 in precious metals. Received notice for fees to maintain account.
Only 12,000.00 left in account. I know the economy is going to *** but???
On hold for hour only to be knocked of missing deadline for finding out where my money went? Something Definitly amiss.
- Loss of half investment twelve thousand dollars
Preferred solution: Let the company propose a solution
User's recommendation: Research Research not feeling good about this Company
Change credit card number
Mine is just an observation. It seems to me that there are better ways to express your thoughts on any subject rather than to join the trend of our whole society into the use of gutter language.
I refer to the label you use
for the consumer complaint line. I believe it would much better reflect on your company just to call it what it is rather than to call it the p______d comsumer hot line.
To me this says a lot tome about the character oh the management of your company. JustFYI.
Preferred solution: Apology
User's recommendation: Mine is my opinion only. These ice I have received has been good and respectful. The words we use reflect our character. A word to the wise is sufficient.
LACK OF CUSTOMER SERVICE
WORST CUSTOMER SERVICE i HAVE EVER EXPERIENCED. HAVE WAITED FOR OVER 4 HOURS AND STILL HAVEN'T HAD A REPLY ABOUT MY ACCOUNT. WONDER IF THE IRS KNOWS ABOUT THEIR TOTAL DISREGARD FOR THEIR CUSTOMERS?
User's recommendation: FIND ANOTHER COMPANY
Checking rent payment
Payment of $1200.00 for rent did not go through. But I got confirmation from equity trust. I tried two defferant times 01/04 and 01/07
Worst Service Ever!
Worst Company Ever!
BS over and over cant get anything done the first go around.
Meeting with another more reputable company to get my money out of this cracker jack box!
User's recommendation: Dont Even!
Pissed
Bought 2018 silver coins received 2021 they could not even retrieved on what I bought Pitiful organization
- All
Preferred solution: Deliver product or service ordered
User's recommendation: Do not invest anything from this co.
About
, ,
Equity Trust Company is a company that specializes in providing individual retirement accounts. Nowadays the company has more than 130,000 clients in all 50 states. Its corporate office is located in Westlake, OH. The company operates only across the United States. It works with both individuals and businesses. Equity Trust offers numerous products: real estate IRAs, Self-Directed IRAs, self-directed accounts and many more. The company also provides a large number of investment options such as tax liens, purchasing notes, private lending, precious metals and Forex. The corporation provides toll free customer consultations.

Equity Trust is ranked 857 out of 4997 in Financial Services category
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